Software Development Request For Proposal (RFP)

Insights
Table Of Content
Introduction
What a Software Development RFP Must Include
Complete Step-by-Step Guide to Writing a Software Development RFP
Software Development RFP Template (Copy-Ready)
Software RFP Example (Short Mock Example)
RFP Checklist (High-Intent Feature)
Common Mistakes to Avoid
How to Evaluate Vendors After Sending the RFP
Conclusion
FAQ
Complete guide to creating effective software development RFPs. Includes actionable steps, ready-to-use template, real examples, and vendor evaluation criteria to help you find the right development partner.
05 Sep 2022
Introduction
The Forbes Technology Council claims that insufficient requirements frequently lead to the failure of software development projects. Therefore, before looking for a software development company that is appropriate for your project, you must identify and describe your requirements as clearly as possible.
That is why we need the software development request for proposal (RFP) at this very first step.
A software development Request For Proposal is a formal document companies use to invite vendors to submit proposals for building their software project. Think of it as a detailed job posting for development partners. You outline what you need, vendors respond with how they would build it, and you choose the best fit.
This guide gives you everything: the exact structure to follow, a step-by-step writing process, a copy-ready template, real examples, and evaluation criteria. By the end, you will know how to create an RFP document for software projects that attracts serious vendors and filters out those who cannot deliver.
What a Software Development RFP Must Include
Every RFP for software development should contain these core components:
- Project Overview — A summary of what you want to build and why it matters to your business.
- Company Background — Context about your organization, industry, and users.
- Technical Requirements — Platforms, languages, architecture preferences, integrations, and security standards.
- Functional Requirements — Features, user flows, and what the software must do.
- Scope of Work — Deliverables, milestones, team structure, and project boundaries.
- Timeline — Submission deadline, project start date, and expected delivery.
- Budget Range — Financial expectations and preferred pricing model.
- Vendor Instructions — What vendors must include in their response, format requirements, and evaluation criteria.
These sections form the skeleton of your software development RFP template. Each piece serves a purpose: clarity for you, direction for vendors, and protection for both parties.
Read Also:
- How to Choose the Right Software Development Company
- A Comprehensive Guide to Software Development Services
Complete Step-by-Step Guide to Writing a Software Development RFP
3.1 Project Overview
Start with a clear, concise summary. This section answers: What are we building?
What to write: Describe the software type (web app, mobile app, enterprise system), primary purpose, and expected users. Keep it to three or four sentences.
What to avoid: Do not dump every feature here. Save details for the functional requirements section. Do not use vague language like "innovative solution" or "cutting-edge platform."
Short example:
"We need a customer relationship management system for our sales team of 50 users. The system will track leads, manage follow-ups, and generate sales reports. It must integrate with our existing email platform and calendar system. The goal is to reduce manual data entry and improve sales team efficiency by 30 percent."
This example shows what success looks like without overwhelming the reader.
3.2 Company Information
Vendors need context about who they are working with.
What vendors need: Your industry, company size, current tech stack, and any regulatory requirements. If you operate in healthcare, finance, or education, mention compliance needs upfront.
Let’s take S3Corp. as an example to illustrate this point:
"S3Corp is a software outsourcing company based in Vietnam with 19 years of experience serving global clients. We specialize in custom software development for enterprise clients across North America, Europe, and Asia. Our team includes 250+ developers working on web, mobile, and cloud-based solutions. We follow agile development practices and maintain ISO 27001 certification for information security."
This gives vendors enough background to understand your operational style and expectations.
3.3 Problem Statement
Explain the business problem you are solving. This section separates tactical RFPs from strategic ones.
Good problem statements connect technical requirements to business outcomes. Instead of "we need a mobile app," write "our field technicians waste two hours daily on paperwork because they lack mobile access to job data. We need a mobile solution that reduces this time by 75 percent and improves first-time fix rates."
The problem statement helps vendors propose better solutions. They understand not just what to build, but why it matters.
3.4 Technical Requirements
This section lists the technical foundation vendors must work with or build upon.
Platforms: Web (browser requirements), iOS, Android, desktop.
Architecture notes: Microservices, monolithic, serverless, API-first design.
Integration needs: List existing systems the new software must connect with. Include API documentation links if available. Common integrations include payment gateways, CRM systems, email services, analytics platforms, and authentication providers.
Security needs: Authentication methods (OAuth, SSO, multi-factor), data encryption standards, compliance requirements (GDPR, HIPAA, PCI-DSS), penetration testing expectations.
Scalability expectations: Current user base, projected growth, peak usage patterns, performance benchmarks (page load times, API response times, concurrent users).
Example entry:
"The system must support 1,000 concurrent users at launch and scale to 10,000 within 18 months. API response times must stay under 200 milliseconds. The platform should use AWS cloud infrastructure with auto-scaling capabilities. All data must be encrypted at rest and in transit using AES-256 encryption."
Specific numbers help vendors size their proposals correctly.
3.5 Functional Requirements
List what the software must do from a user perspective.
High-level features: Break your software into major feature groups. For a project management tool, these might include: task management, team collaboration, time tracking, reporting, and notifications.
User flows: Describe key user journeys. "A project manager creates a new project, invites team members, assigns tasks with deadlines, and receives notifications when tasks are completed."
Example user stories: Use the format: "As a [user type], I want to [action] so that [benefit]."
Sample user stories:
- As a sales manager, I want to view my team's pipeline in real time so that I can identify deals at risk.
- As a sales rep, I want to update deal status from my mobile phone so that I can keep data current while in the field.
- As an administrator, I want to set user permissions by role so that I can control data access across the organization.
User stories help vendors understand not just features, but the workflow behind them.
3.6 Scope of Work
Define exactly what vendors are responsible for delivering.
Deliverables: List everything the vendor must provide. This typically includes: source code, documentation (technical and user-facing), deployment scripts, testing reports, training materials, and post-launch support specifications.
Milestones: Break the project into phases with clear deliverables. Example milestone structure:
- Phase 1: Requirements validation and technical design (weeks 1-2)
- Phase 2: Core functionality development (weeks 3-8)
- Phase 3: Integration and testing (weeks 9-11)
- Phase 4: User acceptance testing (week 12)
- Phase 5: Deployment and training (weeks 13-14)
Team roles: Specify which roles you expect the vendor to provide. Common roles include: project manager, business analyst, UI/UX designer, frontend developers, backend developers, QA testers, DevOps engineer.
Project assumptions: State what you will provide versus what the vendor provides. Example: "Client will provide access to staging environment, test data, and subject matter experts for requirements clarification. Vendor will provide all development tools, testing infrastructure, and deployment automation."
Clear scope of work prevents misunderstandings that derail projects later.
3.7 Timeline
Establish your schedule expectations clearly.
Submission deadline: When must vendors submit their proposals? Give them enough time to prepare quality responses. Two to three weeks is standard for complex projects.
Expected start date: When do you want development to begin?
Delivery target: When do you need the software live? Be realistic. Rushed timelines produce poor results.
Review schedule: Outline your evaluation timeline. "We will review submissions the week of [date], conduct vendor interviews the following week, and make our selection by [date]."
Example timeline section:
"RFP submission deadline: January 15, 2025. Vendor interviews: January 22-26, 2025. Final selection: January 31, 2025. Project kickoff: February 10, 2025. Expected delivery: June 30, 2025."
3.8 Budget Range
Money conversations make everyone uncomfortable, but hiding your budget wastes everyone's time.
Provide a range: Give vendors a realistic budget window. If you have 50,000 to 80,000 dollars to spend, say so. This filters out vendors who typically work on 200,000 dollar projects and those who cut corners to hit 20,000 dollar price points.
Define pricing model preference: Do you prefer fixed-price contracts or time and materials?
Fixed vs time and materials: Fixed-price works when requirements are crystal clear and unlikely to change. The vendor quotes a total price for defined deliverables. Time and materials works when requirements may evolve. You pay for actual hours worked. Most modern software projects use time and materials with a not-to-exceed cap.
Example budget section:
"Our budget range for this project is 60,000 to 90,000 dollars. We prefer a time and materials arrangement with a not-to-exceed cap of 90,000 dollars. Please provide hourly rates for each team member and estimated hours per project phase."
Transparency here saves you from receiving proposals that waste your time and the vendor's effort.
3.9 Vendor Requirements
Tell vendors exactly what information their proposal must include.
Info vendors must submit:
Case studies: Two to three relevant past projects. Look for similar technology, scale, and industry.
Tech stack: Specific technologies, frameworks, and tools they propose using. This reveals whether they are suggesting the right tools or forcing their preferred tools onto your project.
Proposed team: Names, roles, experience levels, and availability of team members assigned to your project. Avoid vendors who submit proposals without naming actual team members.
Estimated timeline: Detailed timeline showing phases, milestones, and dependencies.
Cost breakdown: Line-item pricing showing costs per phase, per role, or per deliverable. Vague total-price-only proposals hide important details.
References: Contact information for two to three clients from similar projects. Actually call these references. Ask specific questions about communication, problem-solving, and deadline performance.
This information forms the basis of your evaluation. Without it, you cannot compare vendors fairly.
Software Development RFP Template (Copy-Ready)
Use this software development RFP template as your starting point. Fill in each section with your project details.
[Your Company Name]
Request For Proposal: [Project Name]
RFP Issue Date: [Date]
Submission Deadline: [Date and Time]
1. Project Overview
[3-4 sentences describing what you are building and why]
2. Company Background
[Your industry, size, current technology environment, compliance requirements]
3. Problem Statement
[The business problem this software solves and expected outcomes]
4. Technical Requirements
- Platforms: [Web/iOS/Android/Desktop]
- Preferred Technologies: [Languages, frameworks, databases]
- Integration Requirements: [Systems that must connect]
- Security Requirements: [Standards, compliance, authentication]
- Scalability Requirements: [User volume, performance benchmarks]
5. Functional Requirements
Feature Set 1: [Feature group name]
- [Specific capability]
- [Specific capability]
Feature Set 2: [Feature group name]
- [Specific capability]
- [Specific capability]
User Stories:
- As a [user type], I want to [action] so that [benefit]
- As a [user type], I want to [action] so that [benefit]
6. Scope of Work
Deliverables:
- [List each deliverable]
Milestones:
- Phase 1: [Description] - [Timeline]
- Phase 2: [Description] - [Timeline]
Required Team Roles:
- [Role and responsibility]
7. Project Timeline
- RFP Submission Deadline: [Date]
- Vendor Selection: [Date]
- Project Start: [Date]
- Expected Delivery: [Date]
8. Budget
Range: [Amount to Amount]
Preferred Pricing Model: [Fixed-price / Time and materials / Hybrid]
9. Vendor Submission Requirements
Your proposal must include:
- Company overview and relevant experience
- Two to three case studies from similar projects
- Proposed technical approach
- Team composition (names, roles, experience)
- Detailed timeline with milestones
- Complete cost breakdown
- Three client references with contact information
Submission Format: [PDF/Word/Online form]
Submit To: [Email or portal link]
Questions? [Contact name and email]
10. Evaluation Criteria
Proposals will be evaluated on:
- Relevant experience and case studies (30%)
- Technical approach and methodology (25%)
- Team qualifications and availability (20%)
- Cost and value (15%)
- Timeline feasibility (10%)
Software RFP Example (Short Mock Example)
Here is a software RFP example for a customer feedback mobile application:
Project: Customer Feedback Mobile App
Overview: We need an iOS and Android mobile application that allows restaurant customers to provide real-time feedback during their dining experience. The app must integrate with our existing POS system and CRM database.
Technical Requirements:
- Native iOS (Swift) and Android (Kotlin) applications
- REST API integration with POS system
- Real-time notifications to restaurant managers
- Offline capability with data sync
- Analytics dashboard (web-based)
- WCAG 2.1 AA accessibility compliance
Core Features:
- QR code scanning to access restaurant-specific feedback form
- Rating system (1-5 stars) for food, service, and ambiance
- Text feedback with photo upload option
- Manager alert system for ratings below 3 stars
- Customer incentive management (discount codes)
- Analytics and reporting dashboard
Timeline: 16 weeks from kickoff to App Store/Play Store launch
Budget: 70,000 to 95,000 dollars
Vendor Must Provide: Case studies from hospitality or retail mobile apps, proposed UI/UX designs, security approach for handling customer data, post-launch support plan.
This example shows how to compress essential information into a format vendors can quickly understand and respond to.
RFP Checklist (High-Intent Feature)
Use this RFP checklist before sending your document:
Content Completeness:
- Project overview clearly states what you are building
- Company background provides relevant context
- Problem statement connects software to business outcomes
- Technical requirements list platforms, integrations, and standards
- Functional requirements include features and user stories
- Scope of work defines deliverables and milestones
- Timeline includes all key dates
- Budget range is realistic and clearly stated
- Vendor requirements specify exactly what to submit
Clarity and Quality:
- No contradictory requirements
- Technical terms are accurate
- Success metrics are quantifiable
- Assumptions are explicitly stated
- Contact person for questions is named
Legal and Administrative:
- Submission deadline allows adequate response time
- Submission format and method are specified
- Evaluation criteria are transparent
- Confidentiality requirements are stated if applicable
- Contract terms overview is included if you have standard terms
Strategic Elements:
- Requirements are necessary, not nice-to-have padding
- Project is scoped to allow for quality work within timeline
- Budget aligns with project complexity
- You can articulate why you need this software built
This RFP checklist turns a good RFP into a great one.
Common Mistakes to Avoid
Vague Requirements: Writing "user-friendly interface" tells vendors nothing. Instead write "dashboard must display key metrics without scrolling on 1920x1080 screens."
Unrealistic Timelines: Complex software needs time. Cutting timelines cuts quality. A vendor who promises your six-month project in six weeks is lying.
No Budget Information: Vendors waste time proposing solutions you cannot afford. You waste time reviewing proposals outside your range.
Feature Dumping: Listing 200 features without priorities confuses vendors. Separate must-haves from nice-to-haves.
Ignoring Maintenance: Software needs ongoing updates, bug fixes, and improvements. Address post-launch support in your RFP format for software development.
Overly Restrictive Technology Mandates: Unless you have a compelling reason, let vendors propose their best technology approach. You might be demanding outdated tools.
No Decision Criteria: Vendors cannot tailor proposals if they do not know how you will judge them. State evaluation weights clearly.
Forgetting Security: Security requirements belong in the initial RFP, not discovered during development.
These mistakes turn your RFP document for software projects into a source of confusion rather than clarity.
How to Evaluate Vendors After Sending the RFP
You sent your RFP. Proposals arrived. Now what?
Create a Scoring Matrix: Build a spreadsheet with evaluation criteria as rows and vendors as columns. Rate each vendor on each criterion using your stated weights.
Vendor Evaluation Criteria Framework:
- Experience (30%): Review case studies for relevance. How similar were past projects to yours? What results did they achieve? Check references and ask specific questions about communication, problem-solving, and deadline adherence.
- Technical Approach (25%): Does their proposed architecture fit your needs? Are they suggesting modern, maintainable technologies? Do they understand your integration requirements? Look for thought leadership, not just "yes we can do that."
- Team Quality (20%): Review proposed team members' experience. Are senior people actually assigned or just name-dropped? What is their availability? How do they handle team changes mid-project?
- Cost Structure (15%): Is pricing transparent and detailed? Does the breakdown make sense? Are rates competitive for the experience level offered? Watch for extremely low bids, they signal corner-cutting or misunderstanding scope.
- Timeline Realism (10%): Do proposed timelines account for complexity? Are milestones logical? Does the vendor show understanding of dependencies and risks?
Conduct Vendor Interviews: Shortlist three to five vendors. Schedule video calls. Ask these questions:
- Walk us through how you would approach our project.
- What risks do you see and how would you mitigate them?
- How do you handle scope changes during development?
- What does your typical communication cadence look like?
- Can we meet the specific team members who would work on this project?
Listen for problem-solving ability, not sales pitches.
Request Code Samples: For critical projects, ask finalists to complete a small paid proof-of-concept. This reveals actual capability better than any proposal.
RFP Scoring Best Practices: Have multiple evaluators score independently, then compare. This reduces individual bias. Document your decision rationale. This helps if questioned later and improves your RFP process for software development in future projects.
Trust Your Gut: Numbers matter, but so does fit. If a vendor checks boxes but something feels off in communication or culture, pay attention. You will work closely with these people for months.
The right partner understands your business, communicates clearly, and proposes solutions rather than just features.
Conclusion
The process of preparing an RFP paper could appear unclear anyway. However, if you want to establish a positive and long-term partnership, this activity is a "must-do."
A well-written software development Request For Proposal does three things: it clarifies your own requirements, attracts qualified vendors, and sets the foundation for project success.
There is no rigid template or one-size-fits-all structure for creating an RFP for software development. However, the information presented above has given you ideas for how to write an RFP that will support you in identifying the appropriate one for your project.
The two crucial elements of any RFP you should keep in mind are the project scope and the technical requirements. Make it as detailed as possible. You might save a lot of time and have a higher chance of receiving high-quality proposals.
FAQ
What is a software development RFP?
A software development RFP is a formal document companies use to solicit proposals from software vendors. It outlines project requirements, technical specifications, timeline, budget, and evaluation criteria.
How long should a software development RFP be?
Most effective RFPs run 8 to 15 pages. Include enough detail for vendors to propose accurately, but avoid unnecessary padding. Complex enterprise projects may need more detail, while straightforward projects need less.
What is the difference between an RFP and an RFQ?
An RFP (Request For Proposal) asks vendors to propose their approach, methodology, and pricing. An RFQ (Request For Quotation) asks only for pricing on predetermined requirements. Use RFPs when you need vendor expertise to shape the solution.
Should I include budget in my RFP?
Yes. Including a realistic budget range helps vendors propose appropriate solutions and saves everyone time. You avoid receiving proposals wildly outside your range.
How many vendors should I send my RFP to?
Send to 5 to 8 qualified vendors. Too few limits your options. Too many makes evaluation unmanageable. Quality over quantity applies here.
How long should vendors have to respond to an RFP?
Give vendors 2 to 3 weeks for complex projects, 1 to 2 weeks for simpler ones. Rushed deadlines produce rushed, low-quality proposals.
What if vendors ask for clarifications on my RFP?
Welcome questions. They reveal ambiguities in your RFP and help vendors submit better proposals. Share all clarifications with all vendors to maintain fairness.
Can I negotiate after receiving RFP responses?
Yes. Most RFP processes include negotiation rounds with finalists. You might adjust scope, timeline, or pricing based on what proposals reveal.
What is the typical cost range for software development?
Costs vary dramatically based on complexity, location, and vendor experience. Simple apps might run 20,000 to 50,000 dollars. Complex enterprise systems can reach 200,000 to 500,000 dollars or more. Use your RFP to get accurate pricing for your specific project.
How do I know if a vendor's timeline is realistic?
Compare timelines across all proposals. If one vendor promises delivery in half the time others quote, that is a red flag. Ask vendors to explain their timeline reasoning during interviews.


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